Mitch Isetta serves as the Director of Customer Success for North America and Latin America at Coursera since June 2019, leading teams focused on customer success across all verticals. Prior experience includes roles such as Sr. Manager and Customer Success Director at Coursera for Business, and management positions at Grovo, where effective learning solutions for employees were developed. Additionally, Mitch is a board member at Isetta Family Winery, offering expertise in marketing, branding, sales, and distribution. Early career experiences include brand management at Time Inc. and various internship roles in political campaigns and the U.S. House of Representatives. Mitch holds a Bachelor of Arts in Political Science from the College of the Holy Cross and further education from Marquette University and New York University.
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