Richard Fransen

Richard Fransen is an experienced consultant and e-learning developer, currently working at Courseware since February 2019 and serving as the owner of FN Learning Support since June 2012, specializing in Articulate Storyline. Prior experience includes roles as Director at BNI Zeester, where Richard facilitated team collaborations, and various leadership positions at Telfort BV from February 1999 to June 2012, including Senior Trainer & Training Advisor, Programme Manager for Customer Operations, and Manager of the Knowledge Management Team. Earlier positions include Supervisor at ING Bank and Manager of Customer Service Front Office at A2000, along with project management in inbound and outbound call centers. Richard's educational background includes certifications in training, project management, and stress relief programs from various institutions.