Julia Francis is an accomplished professional in the fields of product management and customer success, currently serving as a Customer Success Manager at Courted since May 2025. Prior experience includes a role as Associate Product Manager for Government Solutions at BNY from October 2023 to May 2025, and significant contributions at Propel PRM from November 2020 to October 2023, where Julia was the first Product Manager and Customer Success Manager, driving platform growth and enhancing customer onboarding for over 50 clients. Earlier in 2020, Julia interned at Haymarket Media US, collaborating on content for PR professionals. Julia holds a Master's degree in International Business and a Bachelor's degree in Marketing, both from the University of Florida - Warrington College of Business.
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