Jane Allen has experience working as a Customer Service & Operations Delivery Manager and Digital Wealth Manager - Team Leader at Coutts, managing a team of 15 Digital Wealth Managers across multiple Brands and channels. Jane leads proposition enhancements in line with the NatWest strategy and purpose to close the investment gap for all customers. Additionally, Jane has experience as a Client journey manager for online investments, overseeing journey improvements based on customer feedback and the Banks' purpose. Jane also worked as a Business Control Partner at Coutts, focusing on risk management. Prior to Coutts, Jane worked as an Assistant at UBS.
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