Ross Hicks

Ross Hicks is a Development Manager and Senior Project Manager-Director at Coutts since February 2015, with extensive experience in programme management, project delivery, and stakeholder engagement. Responsibilities include overseeing governance forums, managing project budgets, and providing guidance on business cases while ensuring alignment with Coutts UK's strategic objectives. Prior experience at the Royal Bank of Scotland as a Project Design & Implementation Manager involved enhancing customer experiences and implementing key services, with previous roles in design and operations management. Ross Hicks holds a Master's degree in Business Administration and Management from Cardiff Metropolitan University, completed in 2017.