Covalens
Tom Pintelon is an experienced IT professional currently serving as a Senior Information Technology Service Management Consultant at Covalens since June 2023 and as the Owner of TOPIN IT Services since February 2022. Previously, Tom held consulting roles at Cronos DMS and Inetum-Realdolmen, focusing on service delivery management and governance of IT outsourcing agreements. With a background in IT service management at Sogeti, Telenet, Syntigo, and Hewlett-Packard Belgium, Tom has developed expertise in managing service engagements, incident and problem management processes, and team leadership. Tom's educational qualifications include a Bachelor's degree in Criminology from Ghent University and several IT consultancy certifications.
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Covalens
The world is constantly changing. To stay relevant and competitive, companies - more than ever - need to be engaged in their own business transformation. For most organizations, digitalization is an important key to success in this regard. Developing a thoughtful digital strategy does not happen by itself. It is our ambition to support Clients end-to-end in their transformation challenges and the corresponding digitalization efforts. To this end, we offer them a service portfolio based on four pillars: 1️⃣ Business Technology Consulting: we bridge the gap between business needs and technology opportunities. 2️⃣ Program & Project Leadership: we design transformation and digitalization programs and guide their implementation. 3️⃣ Excellence in Service Governance: we continue to provide operational support to the Customer to ensure that new digital technology optimally constributes to achieving business objectives. 4️⃣ Sourcing Strategies: to meet the specific expectations, needs and capabilities of each Client, we develop a balanced sourcing strategy together to continue to service them in a plan-build-run organizational model. We are a multi-faceted team of Analysts, Architects, Project & Program Managers, Service Delivery Managers, IT Managers, CIO's, HR specialists, ... who, based on their extensive experience, help Clients outline and support long-term, strategic plans and turn them into decisive programs and/or next-generation managed services agreements. For the technical implementation we rely on the many competence centers within the ecosystem of The Cronos Group. By supervising and guiding the implementation, we ensure end-to-end relieve of the Customer's responsibilities. Covalens is the result of a recent merger of two Cronos companies: Coalitions and Cronos DMS. (Website Covalens)