Covena is a WhatsApp conversation solution for booking-driven consumer service businesses.

We help clinics, education centers, and other consumer services handle inbound customer inquiries at scale, without adding more admins or breaking existing workflows.

Covena automatically responds to messages, follows up with customers, and guides conversations toward confirmed bookings or payments. It runs inside Covena’s own WhatsApp inbox so conversations never get missed or dropped as volume grows.

Unlike basic AI chatbots or outsourced sales teams, Covena is built for real customer conversations. AI handles most interactions automatically, with human oversight ensuring accuracy and smooth handoffs when judgment is needed.

Covena is backed by Lightspeed, Monk’s Hill Ventures, and Gojek’s co-founder.

Covena AI

Marvel Gomulya

This department focuses on the development and deployment of artificial intelligence solutions.

AI Engineering

This department focuses on managing and optimizing the sales process to drive revenue growth.

Sales Operations

This department focuses on identifying growth opportunities and building relationships to expand the business.

Business Development

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

This department develops and implements AI-driven solutions to enhance business processes and decision-making.

Artificial Intelligence

This department focuses on deploying and managing technical solutions and infrastructure to support organizational initiatives.

Covena AI

Org chart

Teams

AI Engineering

Sales Operations

Business Development

Software Development

Artificial Intelligence

Technical Operations

Offices

Covena AI

Org chart

Teams

AI Engineering

Sales Operations

Business Development

Software Development

Artificial Intelligence

Technical Operations

Offices

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