Devon Thompson

Director Customer Experience at Coveo

Devon Thompson has held various roles in customer success and customer experience, overseeing the strategic customer journey, operations, and analytics strategy for companies like Coveo, Stantive Technologies Group Inc., and PrintFleet. With a background in developmental service work, Devon has a strong foundation in client development and project management, making them well-equipped to lead teams and drive successful adoption of technology with a focus on customer satisfaction and loyalty.

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Timeline

  • Director Customer Experience

    April, 2023 - present

  • Director, Customer Success Operations

    May, 2021

  • Director Of Customer Success

    April, 2020

  • Sr Manager, Customer Success

    April, 2019

  • Customer Success Manager

    March, 2018