Maxime D. is a seasoned professional in customer success and training management, currently serving as a Senior Customer Success Manager at Coveo since January 2023. Prior to this role, Maxime held a similar position at Higher Logic from November 2019 to December 2022. Maxime's experience includes managing training centers and professional services at Toon Boom Animation between 2016 and 2019, where responsibilities encompassed leading strategic projects and overseeing educational support. Earlier roles included Training Manager at iStore Canada and several positions at Apple from 2008 to 2014, which focused on customer relations, technical support, and training delivery. Maxime holds a Bachelor of Arts in Communication Studies from Concordia University.
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