Murphy Lai is an experienced professional currently serving as the Strategy and Operations Manager at Cover Genius since March 2024. Prior to this role, Murphy worked as the Strategy Transformation Manager at Samsung Australia from June 2023 to March 2024 and held various positions at Optus from May 2020 to June 2023, including Associate Director of Strategic Operations and Delivery and Senior Operations and Performance Manager. Murphy's earlier experience includes several roles at KPMG Australia between February 2016 and May 2020, such as Manager of Customer, Brand and Marketing Advisory. Additionally, Murphy has worked as a Research Assistant at the Reserve Bank of Australia and completed a Management Consulting Vacationer role at KPMG Australia. An educational background includes a Bachelor of Economics, specializing in Econometrics and Quantitative Economics from UNSW, complemented by earlier studies at Sydney Grammar School.
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