Affianchiamo aziende e brand con servizi integrati per dispositivi, casa ed energia, progettati per garantire continuità operativa, efficienza e sostenibilità.

Dal 2011 sviluppiamo soluzioni reali e scalabili: siamo nati nel mondo della telefonia, diventando leader in Italia nelle garanzie e riparazioni smartphone.
Oggi collaboriamo con retailer, telco e utility, gestendo volumi significativi ogni anno:

• +4,5 milioni di contratti gestiti
• +800.000 nuovi clienti ogni anno
• +90.000 richieste di assistenza completate
• +40.000 riparazioni certificate

Il nostro approccio è chiaro e orientato al risultato: Ascolto → Progetto → Esecuzione → Assistenza continua.

Un unico partner, processi rapidi, copertura nazionale e soluzioni personalizzabili, anche in white-label, per generare valore concreto ogni giorno.

Covercare SPA

The Corso Italia office focuses on business operations, IT solutions, and support services within the retail and HVAC sectors.

corso Italia

Andrea Moglia

This department manages and supports all field-related activities and technical services.

Field Operations

This department focuses on managing client relationships and ensuring satisfaction with services provided.

Account Management

This department manages administrative tasks and support functions that facilitate efficient business operations.

Back Office Operations

This department provides assistance and solutions to customers before and after the purchase of products or services.

Customer Support

This department analyzes data to provide insights and support decision-making processes.

Data Analytics

This department manages employee relations, recruitment, training, and organizational development.

Covercare SPA

Org chart

Teams

Field Operations

Account Management

Back Office Operations

Customer Support

Data Analytics

Human Resources

Offices

Covercare SPA

Org chart

Teams

Field Operations

Account Management

Back Office Operations

Customer Support

Data Analytics

Human Resources

Offices

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