Mylène Silva

Head of Customer Success

Mylène Silva has a diverse work experience, having held positions at various companies since 2013. Mylène began their career as the Founder of Etibene, followed by a role as a Training Specialist and B2B Customer Service Agent - French Speaker at armatis-lc. In 2014, they joined Farfetch as an Ecommerce Operations Project Manager, Ecommerce Partner Success, and Ecommerce Partner Service. In 2019, they were a Product Manager Products at Parfois. In 2020, they held roles as a Consultant at GLG and Brand Development Lead and Brand Executive at HUUB. In 2021, they were a Customer Experience Lead at A.P. Moller - Maersk, and in 2022, they assumed the role of Head of Customer Success at Coverflex.

Mylène Silva has completed a Licenciatura in Ciências da Educação from Faculde de Psicologia e Ciências da Educação between 2009 and 2012. Mylène then completed a Licentiate degree in Ciências da Educação from Université Paris-Sorbonne between 2011 and 2012. In 2013, they obtained a Master's degree in Economia Social from Universidade do Minho. More recently, they have been enrolled in a Curso in Project Management at Winning Academy since 2017.

Location

Chicago, United States

Links

Previous companies


Org chart

This person is not in the org chart



Offices

This person is not in any offices