Christopher Labbe currently serves as a Support Metric Analyst at Covetrus, where responsibilities include presenting monthly data on customer satisfaction and call drivers, as well as distributing daily reports throughout the organization. Prior to this, Christopher spent over a decade at Carbonite, holding roles such as Customer Operations Program Manager for both Reporting and Content Teams, managing four teams dedicated to customer support, and leading the Quality Team. Christopher began their career as a Business Analyst, focusing on performance metrics for the Customer Support Department. Earlier experience also includes a position as Team Leader at Tele Atlas. Christopher holds a Bachelor of Arts in Marketing from Babson College, obtained in 2006.
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