Jhon C. is a dedicated professional with extensive experience in digital platform coordination and customer experience consultancy. Currently serving as Coordinador Plataformas Digitales at Covinoc S.A., Jhon C. has previously held roles at Claro Colombia, where responsibilities included overseeing omnichannel projects, user experience design, and customer retention strategies. Jhon C. has also worked in customer service roles, providing personalized support and solutions to enhance client interactions. Educational qualifications include a Master's degree in Project Management from Politécnico Grancolombiano and certifications in Scrum and business management.
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