Amanda Watson is an experienced professional in customer experience and operations, currently serving as a Process Manager III at Cox Communications since January 2021. Prior to this role, Amanda took a sabbatical for personal development and travel after working as a Senior Salesforce Functional Consultant at Capgemini Australia, where responsibilities included evaluating business processes and leading large-scale Salesforce implementations across multiple industries globally. Previous positions include Senior Consultant/Product Owner at Capgemini, where Amanda managed a multi-million dollar sales tool development project, and Sr. Analyst at KPMG, along with foundational experience as an Analyst at Link Analytics and Sales Support at Gap Inc./Banana Republic. Amanda holds a Bachelor of Science in Biology and Statistics from Kennesaw State University.
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