Daniel Hickey has extensive experience in customer service and sales training, beginning as a Customer Satisfaction Section Manager at MBNA America from October 1998 to June 2003. Following that role, Daniel worked at Cox Communications, where responsibilities included serving as the Residential Sales Training Delivery Manager, Customer Experience Supervisor, and Tier I Technical Support Department Manager. Daniel holds a Bachelor of Science degree in Resource Development from the University of Rhode Island, which was obtained between 1993 and 1996.
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