Michael Thompkins is a seasoned Lead UX Researcher at Cox Communications, with extensive experience in data analysis, data science, and data engineering. Since September 2013, Michael has been responsible for mining and cleaning data from various databases to create data models that enhance customer experience. Prior to this role, Michael served as a Research Analyst contractor, delivering insights that resulted in the establishment of a senior data analyst position. Previous positions include Data/Business Analyst at Liaison Technologies, Marketing/Research Analyst at UPS, Research Analyst at WCCI, and Test/Design Engineer at Panasonic Mobile Communications. Michael holds a Bachelor of Science degree in Electrical and Electronics Engineering from the Georgia Institute of Technology.
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