Michele Freeman

Michele Freeman is an experienced professional with a diverse background in administrative and customer service roles across various companies, notably Cox Communications, where Michele has served as an Administrative Specialist II since September 2002. Key responsibilities include coordinating office supplies, managing office equipment, and monitoring service installations as a dispatcher. Previous roles include order entry coordination at Conversant Communications and leadership in resolving DSL installation issues at Covad Communications. With a strong focus on customer service and problem-solving, Michele has honed technical support skills at multiple levels, alongside supervisory experience in billing and production management. Currently, Michele is pursuing education at Northern Virginia Community College, supplementing a rich career trajectory that includes significant contributions to organizational efficiency and customer satisfaction.