Robert (Robbie) Hills is a seasoned customer service professional with extensive experience in technical support and team leadership. Since April 2018, Robbie has served as a Customer Service Technical Support representative at Cox Communications, adeptly resolving service issues related to various Cox products and assisting customers with technical troubleshooting. Prior to this role, Robbie was a Customer Service Supervisor at LoanCare, leading customer service representatives, and held positions at PANDORA A/S, Capital One, and HSBC, showcasing a strong background in customer service, coaching, and operational management. Robbie’s diverse experiences encompass improving service quality, enhancing customer satisfaction, and developing training programs. Robbie's education includes attendance at Norfolk State University from 1991 to 1993.
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