Suede Young

Suede Young has extensive work experience in various technical roles. From 2017 to the present, they have worked at cPanel as a Linux Analyst. Prior to that, from 2015 to 2017, they held positions at Hostgator.com, starting as a Jr. Administrator L2 and later transitioning to a Junior System Administrator L3. In these roles, they assisted customers with various technical issues, provided training to new agents, and helped improve protocol adherence.

Before joining Hostgator.com, Suede worked as a Shift Manager at Taco Bell from 2012 to 2015. Additionally, they gained experience in electronic tech and dispatching at Airgas from 2013 to 2015. Their responsibilities included working on gas detection monitors and managing driver dispatch for Barge runs.

Suede's earlier work experience includes serving as a Computer Technician at Stealth USA from 2010 to 2013. In this role, they installed software, repaired hardware, and resolved customer issues. Suede also worked as a Hometown Wireless (Verizon Premium Retailer) employee in 2012 where they answered calls regarding products and services, sold and activated cellular phones, and performed minor repairs. Lastly, Suede briefly worked as a Student Technician at the City of Merced in 2010.

Suede Young obtained a Red Hat System Administrator (Legacy) degree in Linux IT from Linux Academy, where they studied from 2015 to 2020. In addition to their formal education, Suede has also earned several certifications. They obtained the Linux Essentials certification from the Linux Professional Institute in October 2017. They also obtained the cPanel & WHM Administrator Certification and cPanel & WHM Sales Professional certification from cPanel in November 2016 and October 2016, respectively. More recently, Suede obtained the AWS Certified Cloud Practitioner certification from Amazon Web Services in January 2021. They have also earned additional certifications from LinkedIn in May 2021, including "Creating Positive Conversations with Challenging Customers," "Managing Your Career as an Introvert," and "Succeeding in DevOps."