Kane Rowland

Kane Rowland is an accomplished professional with extensive experience in customer support and data management, currently serving as Customer Support Lead - Disclosure Operations at CDP since January 2023. With a background that includes leading global teams, training staff on D365, and utilizing PowerBI, Kane has developed strong skills in case management and data analysis. Prior roles include Disclosure Support and Data Scoring Officer at CDP, Environmental Sustainability Data Scorer, and various customer service positions across notable companies such as McDonald's, Richmond and Wandsworth Councils, Gett, Santander Consumer (UK) plc, O2 (Telefónica UK), and Wilko. Kane holds a Master of Science in Atmospheric Chemistry and Climatology from Birkbeck, University of London, and a Bachelor's degree in Environmental Hazards and Disaster Management from Kingston University.