CPG Logistics
Michael Beverley is an experienced customer service professional with a strong background in managing teams and delivering exceptional customer experiences. Currently serving as a Customer Service Manager at CPG Logistics since July 2022, Michael previously held the position of Head of Customer Experience at Lazy Susan, where responsibilities included scaling operational capacity and optimizing team interactions with clients. Prior roles include Customer Service Manager at FatFace, where Michael oversaw a large team and focused on recruitment, training, and performance enhancement. Michael's earlier experience as a Police Contact Centre Supervisor at Hampshire Constabulary involved managing a high-performing team and ensuring service level agreements were met. Michael holds a Bachelor's degree in Forensic Biology from the University of the West of England.
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CPG Logistics
CPG Logistics is recognised as one of the UK’s foremost solution providers for both specialist logistics services and supply chain management. Diversity in both capability and expertise enables CPG to offer an extensive range of services. These include storage & distribution, production services, kitting activity, online ordering systems, inventory management, marketing services and much more. Our client base ranges from large global corporations to smaller more localised businesses and we pride ourselves on delivering the best service regardless of client size. We operate from state of the art facilities in Gosport, Hampshire, comprising of 18,000 sq. m of quality warehousing and 4,000 sq. m. of dedicated production and assembly areas. Accommodating standard, Euro and oversized pallets along with extensive picking locations and GMP production facilities, this flexibility means we can offer our clients tailored solutions even for those products with the most stringent storage and transportation demands. Our Authorised Economic Operator (AEO) and bonded status demonstrate the physical and technical security measures we have in place at CPG to ensure the international supply chain is secure. We don’t just provide a static service. Ours is one that is continually adapting, improving and evolving to cater for our clients’ needs. We are always developing our systems, improving our knowledge and investing in our facilities, this is what separates CPG from the competition. Our current list of accreditations and recognised standards include the following: • ISO 9001:2015 • ISO 13485:2016 • MHRA Wholesale Dealer’s Licence • MHRA Manufacturer’s Licence • Bonded Warehouse • Authorised Economic Operator Status (AEOC and AEOS) • ITAR Approved • JOSCAR • IATA International Freight Forwarder • Premises and Personal Licence to Supply Alcohol • UKWA Member • Compliance Hub ARTS Member • Cyber Essentials Certified • EcoVadis Bronze Medal