Tom Baggott

Tom Baggott has a substantial background in IT support and change management, currently serving as a Specialist in Change Management and Major Incident at Canadian Pacific Railway since October 2012. Prior experience includes roles as an IT Support Technician at InterfaceIT Solutions and as a Cenovus Energy Support Desk technician at Metafore Technologies Inc. Tom Baggott contributed significantly to Calgary Co-op Association Limited as a Senior Service Desk Technician, where responsibilities included supporting diverse applications, coaching junior team members, and facilitating major IT migrations. Earlier experience at Primus Telecommunications Inc. involved providing technical support for various internet connection types. Tom Baggott holds an A+ Certification from Canadian Education Services.