Jayne Hartley

Jayne Hartley started their work experience in 1985 as the General Manager at Grattan plc, where they developed the strategic direction of a large contact center operation. Jayne managed key client relationships and aimed to create a sales through service culture. In 2007, they joined CPP Group plc as the Head of Business Support, providing consultancy support and managing operational implementations. From 2010 onwards, they served as the Head of Operational Efficiency at CPP, accountable for designing and delivering improvements to customer journeys and internal processes. Jayne also proposed technological solutions for operational efficiency and improved customer experience.

From 1972 to 1976, Jayne Hartley attended Hanson school. However, no specific degree or field of study is mentioned for this period.