Thomas Gaffney

Thomas Gaffney is a seasoned professional with extensive experience in Atlassian products and technology support. Currently serving as a Sr. Atlassian Consultant at Cprime, Inc since August 2019, Thomas specializes in the installation, configuration, and enhancement of JIRA and Confluence instances, as well as custom workflow development and client training. Prior experience includes roles as an Atlassian Engineer at Remedy Partners, where Thomas led significant upgrades of Atlassian applications, and as a District Technician for New Canaan Public Schools, focusing on ticket resolution and machine configuration. Thomas began a career in technology as a Web Developer at IBM and has also held various educational positions, including teaching English literature and desktop support. Academic credentials include a Master of Teaching from Manhattanville University and a Bachelor of Arts from Providence College.