Devin Leslie currently serves as Help Desk Supervisor at the College of Physicians and Surgeons of Ontario since July 2023. Prior experience includes over a decade at Pearson, where roles included Sr. Operations Trainer and Quality Assurance Manager, with responsibilities such as expanding quality assurance processes, creating and maintaining training curricula, and managing customer interactions across multiple support levels. Earlier positions at Pearson involved direct helpdesk support, addressing technological issues for users and providing assistance with Learning Management Systems. Educational background includes a Certificate in Teacher and Trainer of Adults from Algonquin College, a Medical Lab Technician diploma from Trillium College, a Diploma in Video Game Design from the International Academy of Design and Technology (IADT), and a Diploma in Computer Science from Durham College.
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