Leigh M.

Leigh M. has a diverse work experience spanning from 2003 to 2022. They began their career as a Teaching Assistant at the University of Texas at Austin, where they provided tutoring services and created classroom content. Following this, Leigh worked as a Teaching Assistant at the Austin International School, where they assisted in the classroom and taught summer school classes. They then taught as a Language teacher at Marble Falls High School, where they expanded the French program. Leigh also worked as an Adjunct Faculty at Central Texas College, teaching various subjects.

In 2011, Leigh joined Translations.com as a French Linguist and Localization Tester, translating content and performing localization testing. They later became the Quality Control Manager, responsible for training staff and coordinating quality reviews. Leigh also served as the Local Quality Assurance Investigator, investigating non-conformance issues and helping with certifications.

In 2013, Leigh joined Bazaarvoice as a Content Analyst, reviewing user-submitted content and developing training material. They were also part of the Highly Regulated team.

From 2015 to 2020, Leigh worked at TransPerfect, starting as a Quality Assurance Investigator and maintaining the Quality Management System. They later became the Senior Quality Assurance Specialist, redesigning the CAPA system and handling controlled documentation. Leigh then took on the role of QA Manager, Process Improvement, hosting client audits and overseeing controlled documentation globally.

Currently, Leigh works at CQ fluency as the Quality & Compliance Director, ensuring company compliance and performing internal audits.

Overall, Leigh M. has extensive experience in quality management, compliance, and process improvement across various industries.

Leigh M. has a diverse education history. They obtained a Master of Arts (M.A.) degree in Romance Linguistics (French & Spanish) from The University of Texas at Austin. They also hold an Advanced Placement Teaching Certificate in French Language Teacher Education from Rice University, as well as a Texas Educator Certificate in Teaching French as a Second or Foreign Language from iteachTEXAS. Prior to these certifications, Leigh earned a Bachelor of Arts (B.A.) degree in Linguistics from The University of Texas at Austin. Additionally, they have obtained additional certifications such as being a Certified CSF Practitioner from HITRUST in January 2022 and an ISO 9001:2015 Internal Auditor from BSI in July 2019.