Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme.

Restaurants

Cracker Barrel

Cracker Barrel's headquarters in Lebanon, TN, United States

Julie Felss Masino

Sarah Moore

Douglas Hisel

Cammie Spillyards-Schaefer

Doug Couvillion

Rich Wolfson

Joel Hodges

Chris Edwards

Penny Carroll

Bruce Hoffmeister

Craig Pommells

Donna L. Roberts

Carl Berquist

Gilbert Dávila

The Leadership Team at Cracker Barrel is responsible for setting the strategic direction and overall vision of the company, ensuring operational excellence across both restaurant and retail divisions. They collaborate to enhance brand integrity, optimize supply chain efficiency, and foster a culture of inclusion and development within the workforce. By aligning marketing, financial, and operational strategies, the team drives growth and innovation, while maintaining the company’s commitment to a unique Southern country experience for customers.

Leadership Team

The Information Technology and Software Development team at Cracker Barrel is responsible for designing, implementing, and maintaining technology solutions that enhance both restaurant operations and customer experience. This team focuses on software development, cybersecurity, and IT infrastructure to ensure secure, efficient, and innovative systems that support Cracker Barrel's unique Southern country theme and service quality. Their collaborative efforts drive digital transformation initiatives, streamline processes, and enhance the functionality of Cracker Barrel's online and in-store services.

Information Technology and Software Development

The Human Resources and Talent Management team at Cracker Barrel is responsible for attracting, developing, and retaining a diverse workforce that reflects the company’s Southern country values. They manage recruitment strategies, employee training and development programs, compensation and benefits, and overall employee relations, ensuring a positive workplace culture that supports operational excellence and enhances the guest experience.

Human Resources and Talent Management

The Supply Chain and Logistics team at Cracker Barrel is responsible for ensuring the efficient and cost-effective movement of goods from suppliers to restaurants and retail stores. This team oversees inventory management, distribution logistics, and pricing strategy, while leveraging technology to optimize operations and enhance customer satisfaction. Their efforts support Cracker Barrel's commitment to delivering quality food and products in a timely manner, maintaining the brand's Southern country charm.

Supply Chain and Logistics

The Finance and Accounting team at Cracker Barrel plays a critical role in managing the company's financial health and operational efficiency. This team oversees budgeting, forecasting, and financial planning, ensuring accurate accounting practices and compliance with regulations. They also manage internal audits and merchandise financials, driving strategic decisions to enhance profitability and support the company's growth while maintaining its Southern country charm.

Finance and Accounting

The Marketing and Customer Engagement team at Cracker Barrel focuses on enhancing brand visibility and customer loyalty through targeted marketing strategies and campaigns. Led by the Chief Marketing Officer, the team leverages customer data to personalize experiences, drives engagement through digital marketing initiatives, and develops loyalty programs that resonate with guests, all while ensuring that the Southern country theme is consistently communicated across channels.

Cracker Barrel

Org chart

Board & advisors

Teams

Leadership Team

Information Technology and Software Development

Human Resources and Talent Management

Supply Chain and Logistics

Finance and Accounting

Marketing and Customer Engagement

Offices

Cracker Barrel

Org chart

Board & advisors

Teams

Leadership Team

Information Technology and Software Development

Human Resources and Talent Management

Supply Chain and Logistics

Finance and Accounting

Marketing and Customer Engagement

Offices

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