CRAFT CI helps hospitality teams execute consistently at brand standard — across people, operations, and guest experience.

Built for luxury hotels, integrated resorts, and hospitality groups across APAC, tusted by Hyatt, Accor, Raffles, and integrated resorts like Galaxy Macau, Sands, Solaire Manila across Asia. Our operational intelligence platforms give teams real-time visibility into how operations are actually performing on the floor — every day.

Our core solutions:

QTX — Operational intelligence platform designed to align service standards, operational execution, and team performance across hotel operations.

SpaTX — Business intelligence platform built specifically for spa and wellness operations, transforming operational and booking data into actionable performance insights.

What makes CRAFT CI different:

We are not just a software company.

CRAFT CI combines technology, operational frameworks, and real hospitality expertise to help teams move beyond reporting — into continuous operational improvement.

Trusted across hospitality environments including luxury hotels, integrated resorts, and multi-property operations throughout Asia.

Our mission is simple:

Help hospitality teams see clearly, align consistently, and improve continuously.

Founded 2014 I📍 Hong Kong SAR | Bangkok I Philippines I India

CRAFT CI

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CRAFT CI

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Teams

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