Tom Duncan is an experienced IT professional with a strong background in technical support and systems administration. Currently serving as a Senior Network PC Technician at Crane Aerospace & Electronics since January 2019, Tom specializes in comprehensive IT support across various platforms including PCs, printers, and network troubleshooting. Previous positions include self-employment, a role at Pomeroy involving preparation and troubleshooting for installations at Cleveland Clinic, and Desktop Administrator at IntelliNET Systems, Inc., where Tom managed 2nd level support for hardware and software issues. Earlier experience includes working as a Field Representative I at Advanced Technology Systems, focusing on technical support for hardware and network systems. Tom holds a Bachelor of Applied Science in Computers from Cleveland State University and a Bachelor of Business Administration in Computers from Cuyahoga Community College.
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