David Boyter possesses extensive experience in customer service and technical support management across various industries. Notable roles include Manager 1 of CST Multi-Lingual Support and Americas-West Lead in Workflow Management at EMC from March 2013 to February 2016, and Manager 2 of Technical Support (Enterprise) at Dell EMC from March 2017 to 2023. Prior to this, David was a Contact Center Manager at both Orbit Irrigation (2002-2003) and Principal Financial Group (2005-2006), and served as Customer Service/Department Manager at Sears Home Services from 1998 to 2001. Further experience includes roles as Global Training Manager at Teleperformance (2003-2005) and Manager of Technical Support at Qqest (2007-2012). Currently, David serves as Technical Resource Manager at The Craneware Group since April 2023.
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