Craneware (AIM: CRW.L), the leader in automated value cycle solutions, collaborates with all U.S. healthcare providers to plan, execute and monitor value-based economic performance so they can continue to drive better outcomes for the communities they serve. Craneware’s Trisus platform combines revenue integrity, cost management and decision enablement into a single SaaS-based platform. Our flagship solution, Chargemaster Toolkit®, has earned the KLAS No.1 ranking in Revenue Cycle – Chargemaster Toolkit®, has continually earned KLAS recognition in the Revenue Cycle – Chargemaster Management category and is part of our value cycle management suite, which includes charge capture, strategic pricing, claims analytics, patient engagement, revenue recovery and retention, and cost and margin intelligence solutions.

Hospital

Craneware

Craneware's headquarters in Edinburgh, United Kingdom

This department focuses on designing, building, and maintaining software applications to meet organizational needs.

Software Development

The Software Development Team at Craneware is responsible for designing, developing, and maintaining the Trisus platform and its suite of value cycle solutions. This team collaboratively builds software that enhances healthcare providers' revenue integrity, cost management, and decision-making capabilities. Leveraging various engineering and quality assurance skills, they ensure the delivery of high-quality, user-friendly applications that support the evolving needs of the healthcare sector.

Software Development Team

The Customer Success Team at Craneware is dedicated to fostering long-term relationships with healthcare providers, ensuring they maximize the value of the Trisus platform and its suite of revenue cycle solutions. This team focuses on onboarding new clients, providing ongoing support, addressing compliance concerns, and driving user engagement to enhance overall client satisfaction and performance outcomes within value-based care. Their efforts contribute to helping clients successfully navigate complex revenue challenges while optimizing their operational efficiencies.

Customer Success Team

This department focuses on driving and optimizing the sales process and performance across various regions and enterprise accounts.

Sales Operations

This department provides technical assistance and troubleshooting for software applications to ensure optimal performance and user satisfaction.

Application Support

This department is responsible for ensuring customer satisfaction, addressing customer needs, and managing the overall customer experience.

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Software Development Team

Customer Success Team

Sales Operations

Application Support

Customer Success