Michael Dunne

Level 2 Support Engineer

Michael Dunne is a Level 2 Support Engineer at Crayon, where responsibilities include supporting engineers globally while pursuing a Level 6 Degree Apprenticeship in Digital and Technology Solutions. Prior roles at Crayon encompassed Level 1 Support Engineer duties, which involved ticket triaging and project assistance, and early experience as an Apprentice Support Engineer, contributing to the establishment of the UK Support Desk. Additional experience includes a Customer Assistant position at Tesco, a Social Media Manager role at Aylesbury UTC, IT support work experience at Alcom IT, and an introductory IT helpdesk experience at Buckinghamshire Council. Michael is currently pursuing a BSc (Hons) in Digital & Technology Solutions at the University of Roehampton.

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