Phil Heap is currently the Group Product Manager at SoftwareOne, where they focus on improving and modernizing the customer platform by leveraging AI and BI insights and reporting. Previously, they held the position of Product Management Director at Crayon from 2021 to 2026, contributing to the evolution of product and platform portfolios while ensuring alignment with strategic goals. Phil's extensive experience includes roles as Director of Products & Services at FAST Compliance Ltd, Global Product Support Manager at CI Solutions Ltd, and various senior management positions within the technology sector, where they specialized in software asset management and IT consulting. They began their career with a consultancy role at fPrint UK Ltd and have played a significant part in implementing complex regulatory systems in the pharmaceutical industry.
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