Crazy Egg
Janeil (JL) N. is an accomplished professional with extensive experience in customer success and technology management. Currently serving as Head of Customer Success at Crazy Egg since 2018, Janeil has significantly enhanced customer experience by creating strategic initiatives and expanding the sales portfolio. Previous roles include Director of Information Technology at Community Home Support Lanark County, Founder of Decorum.Link Inc., and various leadership positions at VON Canada, where innovative projects and data analysis initiatives were led. Janeil also contributed to education as a Professor of Computer Science at Loyalist College. With degrees from Queen's University and Capella University, Janeil combines technical expertise with a strong focus on customer engagement and business development.
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Crazy Egg
Crazy Egg lets you visualize your website's visitors through a heatmap. A heatmap is an easy way to understand what users want, care about and do on your site by visually representing their clicks - which are the strongest indicators of visitor motivation and desire. A Crazy Egg heatmap lets you collect more than 88% of the data you would using a traditional eye-tracking process. At a fraction of the price. With no hardware. Almost no IT involvement. And no strings attached.