Emily Stubbs is a dedicated and results-driven Director of Customer Experience at Create Wellness, with a proven track record in building and managing high-performing customer service teams across international locations. Emily has held various roles, including Director of Customer Experience at Aerflo, where they developed a comprehensive customer experience team and implemented innovative solutions. With a strong foundation in journalism and experience spanning the customer service landscape, Emily is passionate about enhancing customer satisfaction and operational efficiency. They have also contributed as a volunteer CX coach for Zendesk Startups, mentoring emerging professionals in the field.
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