Licia Moura is a seasoned professional with extensive experience in customer success and account management, currently serving as a Partner Success Manager at Creatio since February 2023, where responsibilities include building relationships with a diverse client portfolio and driving business development initiatives in the Americas. Prior to this role, Licia was a Customer Success Manager at TrekkSoft from January 2017 to April 2023, focusing on customer onboarding, outcome attainment, and long-term account growth for tour and activity providers globally. Licia's earlier career includes roles in quality assurance and social media at Spotify, as well as account management at the American Chamber of Commerce. Licia holds a Bachelor of Business Administration degree from Universidade Federal de Goiás, completed in 2015.
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