Ruslan Novak is an experienced professional in technical support and product ownership, with a career spanning multiple roles at Creatio since August 2016, including Product Owner, Head of Support Department, and Support Team Leader. Previous experience includes positions at Terrasoft Ukraine, where Ruslan served as Deputy Head of Support Department, and at EvoS Evolution Systems and UkrNet as a Technical Support Engineer. Additionally, Ruslan held roles at Taras Shevchenko National University of Kyiv as a Senior Assistant and Assistant. Academic qualifications include a Bachelor's degree in Computer Science and a Master's degree in Information Control Systems and Technologies from the National Technical University of Ukraine 'Kyiv Polytechnic Institute,' and Ruslan is currently pursuing a Doctor of Philosophy (PhD) at Taras Shevchenko National University of Kyiv.
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