Rafael Morrison

Rafael Morrison is an experienced professional in client engagement and account management, currently serving as National Engagement Director and Engagement & Delivery Lead at Creative Circle since 2020, where innovative Managed Services are utilized to address workforce challenges. Prior to this role, Rafael worked as Account Director at Publicis Sapient from 2018-2019, focusing on the Samsung account, and spent over a decade at KERN - an Omnicom Agency, achieving notable successes with American Express and DIRECTV/AT&T in various supervisory positions. Key accomplishments include exceeding engagement goals by 203%, significantly increasing customer value, and enhancing response rates across multiple campaigns. Earlier experience includes positions at NOVO 1, where Rafael contributed to client database development and project management efforts. Educationally, Rafael holds a B.A. in English Literature from UCLA.