IM

Ian Mitchell

Senior Director Of Customer Experience at Creative Force

Ian Mitchell has held a variety of roles in the customer service and hospitality industries. In 2020 they were the Director of Customer Success, Head of Customer Support, and Senior Customer Experience Manager at Creative Force. In 2019 they were the Customer Success Manager and Sales Manager at Canto. In 2018 they were the Global Customer Success Integration Manager at Pixelz Inc. From 2013-2012 they were the Reservations Supervisor - UK Collection, Reservations Sales Agent - UK Collection, Reservations Sales Agent, and Front Desk Agent at Four Seasons Hotels and Resorts. In 2011 they were a Waiter at At Your Service Event Staffing.

Ian Mitchell attended Oxford Brookes University from 2010 to 2015, where they obtained a Bachelor of Science in International Hospitality Management. Prior to that, they attended the International School of Geneva from 2006 to 2010, where they obtained an International Baccalaureate.

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Previous companies

Timeline

  • Senior Director Of Customer Experience

    January 1, 2024 - present

  • Director of Customer Success

    July, 2022

  • Head Of Customer Support

    November, 2021

  • Senior Customer Experience Manager

    October, 2020

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