Creative ITC
Richard Kent is an experienced IT professional specializing in service delivery and systems engineering across various environments. Currently serving as a Service Delivery Engineer at Creative ITC since June 2023, Richard previously held positions at KCS - Komputer Consultancy Services Limited as a System Engineer, where responsibilities included managing IT infrastructure for small to medium-sized businesses. Additional experience includes roles as a Senior System Engineer at SDT Ltd, Media Management Customer Support Engineer at Commvault, and IT Technical Operations Engineer at Penningtons Manches LLP, among others. Richard possesses a strong background in administering and maintaining Windows Server and Exchange environments, as well as expertise in monitoring and improving IT systems for efficiency and reliability.
Creative ITC
Creative ITC is firmly established as a multi award winning IT infrastructure and global cloud services provider. We deliver real-world IT infrastructure solutions for today, to take you where you need to go tomorrow. We design and deliver agile solutions across five continents, turning our customers’ challenges into stunning business outcomes. We’re a global IT company with a difference. Our ratio of technicians to office staff is 4:1, significantly above our peers. Each specialist is highly qualified in their field. So, we’re ideally placed to provide full lifecycle support for multi-vendor IT estates – from design, governance, and inventory management, to full outsourcing with managed services tailored to your exact needs. We only recommend products we stand by. So, if you ask for new hardware, we’ll first ask you why. Every time. We always engage as if your project is our own, mobilising quickly and taking last-minute changes in our stride. If something needs fixing we’ll take care of it, proactively, most often before your end users even notice there’s a problem. Success is built on delivering outstanding customer experience. And we never forget that.