Stephanie Kent

Stephanie Kent is the Head of Customer Advocacy at Creative ITC, where they focus on maximizing business growth for SaaS companies. With a strong background in customer service and strategic partnerships, they previously held roles such as Acting Interim UK Managing Director and Customer Service & Partnership Director at Spotler UK. Their efforts in customer advocacy and system modernization led to significant gains, including a boost in monthly recurring revenue and a notable increase in customer satisfaction scores. Stephanie holds a Bachelor of Laws from Swansea University, providing a solid foundation for their career in business strategy and customer engagement.