Creative Virtual
Maria Ward has extensive experience in various roles related to web services and database administration. Maria currently works as an Account Manager and Knowledgebase Engineer at Creative Virtual, where Maria manages the development and maintenance of virtual agents. Prior to this, Maria held positions such as Head of Web Services at Virtual Zone Ltd, Web Services Manager at 'one' Railway, and Database Administrator at Suffolk Probation Service.
Creative Virtual
Creative Virtual is a conversational AI leader recognised in the industry for our nearly two decades of experience and unmatched expertise. Our innovative V-Person™ virtual agent, chatbot, and live chat solutions bring together humans and AI to deliver seamless, personalised, and scalable digital support for customers and employees. Leading global organisations rely on our award-winning technology and expert consultation to improve their support experience, reduce costs, increase sales, and build brand loyalty. Our global team and extensive partner network support installs around the world in over 37 languages, providing both localised collaboration and international insights. Creative Virtual is headquartered in the United Kingdom with operations in the United States, Australia, India, Singapore and Hong Kong.