Creative Virtual is a conversational AI leader recognised in the industry for our nearly two decades of experience and unmatched expertise. Our innovative V-Person™ virtual agent, chatbot, and live chat solutions bring together humans and AI to deliver seamless, personalised, and scalable digital support for customers and employees. Leading global organisations rely on our award-winning technology and expert consultation to improve their support experience, reduce costs, increase sales, and build brand loyalty. Our global team and extensive partner network support installs around the world in over 37 languages, providing both localised collaboration and international insights. 

Creative Virtual is headquartered in the United Kingdom with operations in the United States, Australia, India, Singapore and Hong Kong.


AI/ML

Enterprise Software

Technology

Creative Virtual

Creative Virtual's headquarters in London, United Kingdom

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

The Engineering Team at Creative Virtual develops and maintains the company’s cutting-edge V-Person™ conversational AI solutions, encompassing virtual agents, chatbots, and live chat systems. This team is responsible for the end-to-end engineering process: designing, coding, testing, deploying, and supporting the software that powers personalized and scalable digital support for clients. Their work ensures seamless integration of human-AI interactions, delivering superior customer and employee experiences across multiple languages and regions.

Engineering Team

The Operations and Management Team at Creative Virtual oversees the implementation and harmonization of the company’s strategic vision across its global footprint. This includes managing regional offices, optimizing operational processes, ensuring effective resource allocation, and maintaining high standards of service delivery. They work collaboratively to streamline workflows, support international projects, and drive organizational growth through efficient management practices and robust commercial strategies.

Operations and Management

The Leadership Team at Creative Virtual is responsible for setting the strategic direction, overseeing operations, and ensuring the company’s vision is achieved across global markets. Key members including the Founder & CEO, Global Head Of Technical Services, Chief Technology Officer, Chief Business Development Officer, and Managing Director for Australia and Asia Pacific bring expertise in technology, business development, and regional management to drive innovation, expand market presence, and maintain high standards of service and scalability in conversational AI solutions.

Leadership Team

The Sales and Business Development Team at Creative Virtual is responsible for driving revenue growth by identifying new business opportunities, fostering relationships with potential and existing clients, and expanding market presence. They leverage their deep industry knowledge and network to promote the company’s innovative AI solutions and services, ensuring alignment with customer needs and maximizing sales performance. This team collaborates closely with other departments to tailor effective sales strategies and deliver unmatched value to clients worldwide.

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Other teams

Engineering Team

Operations and Management

Leadership Team

Sales and Business Development Team