Joan Gitari is a Senior Operations and Growth Leader specializing in inclusive digital finance and MSME lending. With experience as a Collections Officer at afb and a Credit Controller at Daraja Capital Partners Ltd, Joan honed skills in debt recovery and team management. At Crediation Ltd, where they currently serve as Head of Operations & Credit, Joan leads strategic operations and risk management for a $6M+ fintech portfolio, implementing data-driven insights and optimizing processes to drive growth and compliance. Joan earned an FMVA from the Corporate Finance Institute and is pursuing an MBA in Strategic Management from Jomo Kenyatta University of Agriculture and Technology.
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