Brian Meade

Brian Meade is an experienced professional in customer service and quality assurance, currently serving as a Quality Control & Training Associate II at Credible since March 2021. With a strong background in client success, Brian has advanced through various roles including Client Success Specialist and Quality Control Associate. Prior experience includes a role as Marketing Coordinator at Road Rage Customs Inc., where Brian achieved a 23% increase in customer growth through targeted marketing initiatives. At the Association of International Certified Professional Accountants, Brian contributed to culture development and employee coaching as a Quality Assurance Coordinator. Additionally, as a Lead Advisor at the American Institute of Certified Public Accountants, Brian played a significant role in achieving a retention rate of 94.75%. Brian began the career at Convergys as a Tier II Technician, excelling in customer interactions and administrative functions. Brian holds a Bachelor of Science in Business Administration with a focus in Marketing from East Carolina University.