Monica Hait

Customer Support & Success Specialist at Credo Reference

Monica Hait is a seasoned professional in library and information services with extensive experience in customer support, research technology, and database management. Currently serving as a Customer Support & Success Specialist at Credo Reference since August 2019, Monica previously worked at Foley & Lardner LLP as a Library Collections Analyst and Research Technology Analyst, where contributions included transitioning content to a new SharePoint intranet. Prior to that, Monica held the position of Senior Information Systems Librarian at Fish & Richardson P.C., managing electronic database contracts and promoting library resources. Earlier roles include Technical Services Librarian and Library Assistant, demonstrating a strong foundation in library operations. Monica began their career as a Library Technician at Holliston Public Library while pursuing a Bachelor of Arts in Geography from Framingham State University.

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Holliston, United States

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Credo Reference

Credo is an information skills and solutions provider that serves over 2,500 educational institutions worldwide. We build platforms and instructional materials that enable the flexible configuration of content, technology and services for the purpose of connecting learners, faculty and teachers, librarians and publishers.


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51-200

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