Andrew Cannington

Andrew Cannington is a seasoned executive with extensive experience in business development and customer engagement across various industries. Andrew served as a Customer Business Executive and Director of Digital Strategy at Amdocs from September 2015 to July 2017. Subsequently, Andrew held key positions at multiple organizations, including General Manager for APAC at Cresta, contributing to the integration of AI and human intelligence in contact centers. Andrew's tenure at Telstra involved serving as Executive - CX & Contact Centre at Quantium Telstra, focusing on leveraging data science and AI to enhance customer experiences. Previous roles include Head of Enterprise Sales at Afiniti and SVP/General Manager APAC at LivePerson. In addition to operational roles, Andrew is a Non-Executive Director at The Lygon Group, offering consultancy services to enhance the international education sector. Education credentials include a Senior Managers Program from the University of Melbourne - Melbourne Business School.