Andrew Wilson

Andrew Wilson is an experienced Conversational AI Designer at Cresta, where responsibilities include leading AI Delivery for over 30 accounts and developing processes from inception. Prior roles include serving as a Conversational AI Architect at Google, where strategic initiatives led to a significant improvement in contact center solutions, and as a Dialog Designer, optimizing natural language understanding for a major telecommunications provider. Previous experience also includes managing visual merchandising at Louis Vuitton, achieving substantial sales quotas. Andrew Wilson holds a Bachelor of Arts in Plan II Honors with a focus on Linguistics from The University of Texas at Austin and has further education from National Taiwan Normal University.