Cal Vin Chan, CPA, CA, currently serves as Controller at Cresta, where expertise in AI-powered customer service solutions enhances agent performance through real-time coaching and insights. Prior to this role, Cal served as Controller at LeanTaaS, focusing on AI-driven optimizations in healthcare operations. Cal's earlier experience includes working as a Senior Manager at PwC in the Technology, Media & Telecom sector and holding various positions in auditing and assurance at Ernst & Young, PwC, and KPMG. Educational qualifications include a Graduate Diploma from the Association of International Certified Professional Accountants and a Bachelor of Business in Accounting & Finance from the University of Technology Sydney.
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